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Your Hotel Guest Engagement and Staff Collaboration Platform.

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for guests: Hotels are guest-centric businesses and revenue is driven by guests’ experiences. Simply put, happy guests spend more, and they will return to stay again.
Limited Guest Support

Facilities information is limited to printed compendiums or front-desk. At times, inconsistent answers are provided.

Less Guest Engagement

Make it easier for your guests to communicate with your staff, request hotel services, whether they’re on property or off, and before, during or after their stay.

Bad Online Brand

Bad guest’s experience leads to bad review being posted on social media hurting hotel online brand and lesser room booking

Free tool to fight Covid-19 at your property


Releasing our smart-checklist app for free so cleaning teams can ensure your guest rooms and public areas are clean throughout the virus spread.

Digital Checklist Forms

Get rid of paper forms and provide your staff/ guests with a seamless digital experience.

Staff/ Guest Log

Access real-time reports of guests across all your office locations from the admin console.


Be notified if a staff/ guest has a high temperature. No need to proactively review their submissions.

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Sana Chatbot for Hotels


Sana, AI Chatbot for Hotels - provides 5-star concierge hospitality to your guests and add efficiency to your hotel. Get your AI chatbot for your hotel guests today.

Multilingual 24/7 Support

Sana AI is multi-lingual and process any guest messages for natural conversations and smoothly handles any guest requests in more than 40+ languages.

Guest Inquiries Answered Immediately

Guests will have FAQs answered instantly, with the AI chatbot. No more phone calls to the reception & avoid hassle free information.

Booking Promotions, Tours, Rooms

Automate reservations with Sana and save your staff's time.

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Run Chat Surveys & Promotions through Sana


Sana turns your WiFi landing page into a chatbot to engage & learn from your customers increasing over 50% stay providing valuable insight and more.

Gather customer insights

Run Chat-based customer surveys. SanaConnect allows you to access the results on the same day.

Run promotions and advertisements

No paper, no barriers. Customers can access easy-to-use promotions and sales info via chat.

Collect Reviews for your Hotel

Identify happy guests and proactively send review requests through Sana chatbot.

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for staffs: Hotels can stay relevant by leveraging technology to offer differentiated value propositions – for both guests and employees. We provide real-time guest engagement to increase profit margins and workforce collaboration solutions to reduce operation costs.
Tasks Overloaded

Staffs are overloaded with answering mundane questions from the guests. Concierge wait time can be long due to this for the guests.

The Language Barrier

Staff that can speak multi-languages are limited. Having language support 24/7 is a challenge and Sana AI Chatbot can support multi-lingual.

Understanding Guests’ Needs

To improve our service constant feedbacks from guests is needed, but at times, we have no idea where to start. Sana AI Chatbot can collect feedback from guest

Reduce Manual & Paper-based Inspection


Digitize your paper based inspection and audits and get real time report

Move to Paperless Form

Create your own template and do an online assessment or evaluation through inspections and audits.

Real Time Data & Report generation

Get real time data update of the inspection and consolidated reports in form of pdf for easy review or sending to the Executives.

Analytics Dashboard

Measure the effectiveness of your internal communication strategy and employee engagement rates using powerful reports.

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Work better together with secure and organized communication channels to message any employee in real time.

Employee app chat

Send 1:1; Send 1:1 or group messages without email or phone numbers

Easily share documents

Easily share documents, links, pictures, and videos

Push the limits of productivity

Increase response rates, boost employee satisfaction, and reduce turnover to amplify productivity.

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AI Chatbot


A customized Intelligent chatbot for the customers and the employees

24/7 Support

Customer engagement and support for any queries 24/7 through our Artificial Intelligence Chatbot.

Upsell Services

Give concierge service to the patients and customers. Upsell services to earn more revenue by recommending services through the chatbot.

Push the limits of Productivity

Increase response rates, boost customer satisfaction, and reduce turnover to amplify productivity.

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We are pioneering mobile micro-learning and engagement solution to help the modern workforce learn faster and better.

Easy Onboarding

Onboard employees with your mobile phone in less than a minute. Get your team up and running with the information they need, hassle-free and without email

Onboarding workflows

Set up onboarding workflows to optimize training

Learn Anywhere, Everywhere

Our lessons are bite-sized, collaborative and drives 'on-the-job application' for greater performance

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paid workforce using Sanarp across Singapore, Malaysia and India.

Implementation process
Sign up
Sign up or contact us to decide how many properties you want Sana chatbot implemented at.
Leave it to us. We'll train Sana chatbot for your hotel based on amenties information and FAQs at your front desk.
Roll out
Guests can access Sana chatbot on your hotel website, booking confirmation emails, web link or QR code printed on promotion materials!

What People Say ?

Helps me manage my company and staff. I'm more informed of what is happening with my staff and we are communicating better. Very excited. Steve Buditomo, Bakso Gledek.
Wah! Sanarp is going to automate 50% of our HRM work. All data are at our finger tips. Bonney L, Classic Group of Hotel.
Sanarp is reducing time tracking of workers in our construction site from 2 weeks to few secs. Our ROI is in the sky now. Ravi Kumar, GRK Group.
BABINA Diagnostics - commands a 70 percent market share of Manipur's diagnostics business – can process a million tests a year. It processes almost 1,000 patient samples per day – approximately 70 percent are walk-in patients while the rest of the samples come from Babina's 100 collection centers spread across Manipur, Nagaland, Assam, Tripura, and even Myanmar.
Classic Group of Hotels - endeavours to provide premium hospitality services and world class food and stay.  Classic Grande will be the first four-star category hotel in the state with a swimming pool and the largest room inventory in the entire Northeast India.
“Pazar” is a product line of Indonesian seasonings made from fresh, high quality Indonesian herbs and spices with traditional recipes that are formulated through quality process with high hygiene.
Since 1991, PT. Asiacapital Utama, Indonesia have been producing disposable underwear for ladies and men. Over the years, with the increasing growth population and fueled with the increase in travel, their products have become part of a lifestyle for modern men and ladies. In 2014, they released their first disposable viscose underwear, which can be found in selected stores. In 2015, they branched out to becoming OEM for various disposable non-woven products, such as helmet covers, etc. They are continuing to expand our range of disposable and hygiene products to serve your daily hygiene needs.
Bakso Gledek is an F&B chain based in Indonesia, serving local delicacies such meatballs, soup and noodles. It has 4 outlets across Indonesia.

Collabaration made simple. Try it for free.
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Security and Compliance
We take utmost care for data security. It is one of our top priority. Regular external & internal security audits, advanced firewall protection, SSL certificate, digital ocean are some of the security measures that is part of Sanarp
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